FREQUENTLY ASKED QUESTIONS
Do you ship internationally?
Yes we do...You can add the parts to your cart but the shipping calculator does not do international orders. You can call or email for shipping quote.
I didn't see the part I was looking for?
Not everything is on our website... You can click on the parts request link or please call us we may have what you are looking for.
How do I pay for my order?
You can pay with Paypal or with credit card choose your option at check out.
Do I pay sales tax on my order?
You only pay sales tax if you live in New York State.
How do I find the item I am looking for?
You can use the search 🔍 on the upper right... type in a name, description or part number you are looking for. You can click on the parts by microfiche and view the exploded image and pick what part you need.
What if I purchase a item that is out of stock?
We try to keep all the items listed in stock.. but there are times when we do sell out or our suppliers are out of stock...We will refund you for the items that are out of stock. We do not place items on backorder.
What are the numbers listed next to a item (01)?
If you use the parts by microfiche page, the number in front of the item corresponds to the item on the fiche.
I can't find the item I am looking for?
Use the search 🔍 in the upper right corner. You can search by part number, description or model. It may be a item that we don't have listed on our site. You can email us and we can check to see if it is a item that we have or can order.
What will my shipping cost be?
Shipping is based the the total of the items ordered. We use a fixed rate shipping chart. Click shipping at the top of the home page for the chart. If your order is over $250.00 it ships for free. Just enter code shipfree250 at checkout.
How long will it take to get my order?
That depends on your location and how the item is shipped. We try to get most orders out the same day. Most big items get shipped UPS ground. Smaller items are shipped USPS. You can always check your tracking number if you registered when you ordered.